ALBA ROOFING FAQ’S
Over the years we have been asked everything about roofs and the the repair of leaking roofs. Here are a few of the most common questions to help you understand more about your roof problem or issue.
Do you really provide free, no-obligation estimates?
Absolutely – we value each of our potential customers, and it is no inconvenience whatsoever to come have a look at your home. We sincerely appreciate the opportunity to provide you with a complimentary estimate for the work that you might require. Our experienced estimators will come out and evaluate your situation and provide an honest assessment including what we would recommend.
What happens when I call you?
At the time of the initial inquiry, an appointment will be scheduled to meet for a site survey and project consultation. The proposed site would be assessed and more detailed discussion of the project will take place. A quote for the proposed job will presented once costings have been determined.
How long will it take for you to complete work on my roof?
For residential roofs, one or two days is the norm (of course, if your roof is very large – or if substantive repairs are required – it could take a bit longer). The weather can also delay the process, but we will always ensure the roof is water tight from beginning to end.
During what hours are you available to meet customers?
We are available to meet clients during daytime and evening hours. We offer a 24 Hour Emergency Call Out response for clients suffering storm damage or needing service after hours.
QUESTION NOT ANSWERED?
Feel free to contact us for a chat and we are happy to answer any of your questions!